Privacy Policy - StudyToor

Privacy Policy

At StudyToor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we ensure its safety when you use our website or services.

1. Information We Collect

We collect only the information required to deliver our services properly. This may include:

  • Name (provided voluntarily by the user)
  • Email address (for digital delivery and support)
  • Phone number (for communication or WhatsApp support)
  • Payment details processed securely by Razorpay — we never store card, UPI, or bank information.

2. How We Use Your Information

Your information is used strictly for service‑related purposes, such as:

  • Delivering purchased eBooks, notes, or digital files
  • Processing secure payments through Razorpay
  • Providing customer support and responding to your inquiries
  • Account or order‑related communication if needed

3. Payment Security

All online payments are handled by Razorpay, a secure and trusted payment gateway. We do not store or access your credit/debit card or UPI details at any time.

4. Cookies & Tracking

We currently do not use cookies, analytics tools, tracking pixels, or advertising trackers. If we add any tracking technology in the future, this policy will be updated before implementation.

5. Email Marketing

We do not run newsletters or email marketing at this time. If email campaigns are introduced in the future, users will be able to opt‑in voluntarily.

6. Children’s Privacy

StudyToor is open to learners of all ages, including students. We do not knowingly collect personal information from children under the age of 13 without parental consent.

7. Data Protection & Security

We protect your personal data through:

  • SSL encryption on our website
  • Secure storage systems
  • Restricted access to data

Although we maintain strong protections, no internet transmission is completely risk‑free. Users are encouraged to keep their login information private.

8. Sharing of Information

We do not sell, trade, or share your personal data with any third party. The only exception is payment processing through Razorpay, as required to complete your transaction.

9. Your Rights

You may request to:

  • View the personal information we hold
  • Update or correct your data
  • Request deletion of your information

Contact us for any such requests.

10. Contact Us

If you have questions regarding this Privacy Policy, you may contact us at:

Email: support@studytoor.com

WhatsApp: +91 95715 32792

11. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised update date.